{"id":14459,"date":"2026-02-10T15:00:17","date_gmt":"2026-02-10T14:00:17","guid":{"rendered":"https:\/\/openvme.be\/?page_id=14459"},"modified":"2026-09-10T08:53:16","modified_gmt":"2026-09-10T08:53:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/syndicoach.be\/fr\/veelgestelde-vragen\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es sur Syndicoach"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding:var(--wp--preset--spacing--sm) 0\">\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-1 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Comment se passe la transition vers Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\" style=\"\">Nous commen\u00e7ons toujours par une courte analyse de votre b\u00e2timent, puis nous accompagnons la transition afin que tout se d\u00e9roule correctement et en douceur.<br><\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-3 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Et si nous voulions changer de formule plus tard ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\" style=\"\">Les b\u00e2timents \u00e9voluent, et la gestion peut \u00e9voluer avec eux.<br>Vous pouvez \u00e0 tout moment passer \u00e0 plus de soutien ou assumer vous-m\u00eame davantage.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-5 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Que se passe-t-il si nous changeons un jour de syndic ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-6 wp-block-paragraph\" style=\"\">L'ACP reste propri\u00e9taire de toutes les donn\u00e9es contenues dans OpenACP.<br>Lors d'un changement, l'historique est conserv\u00e9 et un nouveau syndic peut reprendre imm\u00e9diatement le travail.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-7 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Puis-je enregistrer \u00ab Syndicoach \u00bb comme syndic de notre immeuble ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-8 wp-block-paragraph\" style=\"\">Oui. Tous les syndics coaches sont des syndics professionnels agr\u00e9\u00e9s avec un num\u00e9ro d'agr\u00e9ment IPI. La nomination se fait par d\u00e9cision de l'assembl\u00e9e g\u00e9n\u00e9rale.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-9 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Les frais du Captain-formule la premi\u00e8re ann\u00e9e sont presque identiques \u00e0 ceux d'un syndic classique. Alors pourquoi choisir Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-950-color has-text-color has-link-color wp-elements-10 wp-block-paragraph\" style=\"\">La formule Captain co\u00fbte, la premi\u00e8re ann\u00e9e, presque autant qu&#x27;un syndic classique. Alors pourquoi choisir Syndicoach ? La diff\u00e9rence r\u00e9side dans l&#x27;approche. Captain fonctionne selon un mod\u00e8le d&#x27;\u00e9quipe : il ne s&#x27;agit pas d&#x27;un seul prestataire externe qui s&#x27;occupe de tout seul, mais d&#x27;une collaboration avec les copropri\u00e9taires impliqu\u00e9s. Cela garantit la transparence et l&#x27;adh\u00e9sion de tous.<\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-950-color has-text-color has-link-color wp-elements-11 wp-block-paragraph\" style=\"\">Chez nous, la mise en place de votre dossier est factur\u00e9e s\u00e9par\u00e9ment, sous forme de frais ponctuels. Votre cotisation annuelle couvre ensuite l&#x27;accompagnement effectif. Une fois les bases pos\u00e9es, vous pouvez passer \u00e0 une formule plus l\u00e9g\u00e8re : de Captain \u00e0 Assistant.<\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-950-color has-text-color has-link-color wp-elements-12 wp-block-paragraph\" style=\"\">Celui qui souhaite surtout r\u00e9duire les co\u00fbts opte imm\u00e9diatement pour Assistant, moyennant un plus grand investissement personnel.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-13 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Quelle est la diff\u00e9rence entre OpenACP et Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-14 wp-block-paragraph\" style=\"\">OpenACP est la plateforme num\u00e9rique pour la gestion financi\u00e8re, administrative et la communication. Le logiciel qui apporte structure et transparence.<\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-15 wp-block-paragraph\" style=\"\">Syndicoach, c'est l'accompagnement humain : des syndics professionnels reconnus qui prodiguent des conseils et, si vous le souhaitez, reprennent le mandat de syndic. Le mandat de syndic est toujours repris par une entit\u00e9 juridique distincte et agr\u00e9\u00e9e.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-16 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Pourquoi ne pay\u00e9-je pas par lot chez Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-17 wp-block-paragraph\" style=\"\">La charge de travail ne d\u00e9pend pas du nombre de lots, mais de la complexit\u00e9 du b\u00e2timent et des dossiers. C'est pourquoi nous travaillons sur la base du temps : le co\u00fbt d\u00e9coule du soutien effectivement fourni.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-18 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Pourquoi le taux horaire diff\u00e8re-t-il entre les formules ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-19 wp-block-paragraph\" style=\"\">Voici deux raisons pour cela :<br><br><strong>Au fait<\/strong>: Bij Assistant treedt de Syndicoach op als adviseur (21% BTW). Bij Captain neemt de syndicoach het syndicusmandaat op (0% BTW, vrijgesteld voor VME&#8217;s).<\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-20 wp-block-paragraph\" style=\"\"><strong>Volume<\/strong>Le capitaine a des heures plus structurelles et pr\u00e9visibles, ce qui permet un tarif de base plus avantageux.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-21 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Comment d\u00e9marrer avec Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-22 wp-block-paragraph\" style=\"\">Nous commen\u00e7ons par un entretien de d\u00e9couverte personnalis\u00e9. Nous examinons votre situation et proposons une formule adapt\u00e9e avec un plan d'action concret. Nous vous accompagnons tout au long du processus, y compris lors des d\u00e9cisions en assembl\u00e9e g\u00e9n\u00e9rale. D\u00e8s votre premier contact, vous n'\u00eates plus jamais seul.<\/p>\n<\/details>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14459","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Veelgestelde vragen over Syndicoach<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/syndicoach.be\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Veelgestelde vragen over Syndicoach\" \/>\n<meta property=\"og:url\" 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