{"id":14459,"date":"2026-02-10T15:00:17","date_gmt":"2026-02-10T14:00:17","guid":{"rendered":"https:\/\/openvme.be\/?page_id=14459"},"modified":"2026-04-17T12:12:08","modified_gmt":"2026-04-17T12:12:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/syndicoach.be\/fr\/veelgestelde-vragen\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es sur Syndicoach"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding:var(--wp--preset--spacing--sm) 0\">\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-1b4b9ed28a2b084c6241aeb0a95b7e16 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Comment se passe la transition vers Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-dc0ce12255aa277c10926987093fc163 wp-block-paragraph\" style=\"\">Nous commen\u00e7ons toujours par une courte analyse de votre b\u00e2timent, puis nous accompagnons la transition afin que tout se d\u00e9roule correctement et en douceur.<br><\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-4887b46cd9ce47d02eec432ccf78e689 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Et si nous voulions changer de formule plus tard ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-bc46385387d15ead85cca94606f54217 wp-block-paragraph\" style=\"\">Les b\u00e2timents \u00e9voluent, et la gestion peut \u00e9voluer avec eux.<br>Vous pouvez \u00e0 tout moment passer \u00e0 plus de soutien ou assumer vous-m\u00eame davantage.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-45409addbd2634d75389556832b860c1 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Que se passe-t-il si nous changeons un jour de syndic ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-693c6377dbc5dce958bbc25970792cb7 wp-block-paragraph\" style=\"\">L'ACP reste propri\u00e9taire de toutes les donn\u00e9es contenues dans OpenACP.<br>Lors d'un changement, l'historique est conserv\u00e9 et un nouveau syndic peut reprendre imm\u00e9diatement le travail.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-9db5a0ac94e2dfe5ac1702042c374867 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Puis-je enregistrer \u00ab Syndicoach \u00bb comme syndic de notre immeuble ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-482b691b072624869d0e9e24cf949302 wp-block-paragraph\" style=\"\">Oui. Tous les syndics coaches sont des syndics professionnels agr\u00e9\u00e9s avec un num\u00e9ro d'agr\u00e9ment IPI. La nomination se fait par d\u00e9cision de l'assembl\u00e9e g\u00e9n\u00e9rale.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-066d30ce45449a26b905b31a7a9b0bd1 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Les frais du Captain-formule la premi\u00e8re ann\u00e9e sont presque identiques \u00e0 ceux d'un syndic classique. Alors pourquoi choisir Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-4b813696c86e1225f96d8201a46e76a5 wp-block-paragraph\" style=\"\">La diff\u00e9rence r\u00e9side dans l'approche. Captain travaille avec un mod\u00e8le d'\u00e9quipe : pas une seule partie externe qui fait tout toute seule, mais une collaboration avec des co-propri\u00e9taires impliqu\u00e9s. Cela garantit la transparence et l'adh\u00e9sion. <\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-18dbc4dd7281fde81b065f87eff29624 wp-block-paragraph\" style=\"\">La premi\u00e8re ann\u00e9e, l'accent est mis sur la structuration et la construction. Une fois les bases pos\u00e9es, le soutien n\u00e9cessaire et le co\u00fbt diminuent. De plus, vous pouvez \u00e9voluer vers une formule plus l\u00e9g\u00e8re : de Capitaine \u00e0 Coach en passant par Assistant.<\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-4635f1871307325f80a5d259aa009a8f wp-block-paragraph\" style=\"\">Pour ceux qui veulent surtout faire des \u00e9conomies : optez directement pour Coach ou Assistant, avec plus d'implication personnelle.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-467a5158cb1c3daaf4fc8632fa0efa82 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Pourquoi ne pouvons-nous pas opter pour la formule Basic de OpenACP dans la formule Coach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-6353e33528df86a93e12b8f678737a46 wp-block-paragraph\" style=\"\">Le syndicoach a besoin d'outils de suivi et de gestion complets pour pouvoir accompagner de mani\u00e8re proactive : suivre les dossiers, analyser les donn\u00e9es financi\u00e8res, d\u00e9tecter des signaux. Ces fonctionnalit\u00e9s se trouvent dans le pack Smart, pas dans le pack Basic.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-6d26d01a880918b9032661abb4527b52 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Quelle est la diff\u00e9rence entre OpenACP et Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-7c26da05c0a4a0b6536adc2e9ea547e4 wp-block-paragraph\" style=\"\">OpenACP est la plateforme num\u00e9rique pour la gestion financi\u00e8re, administrative et la communication. Le logiciel qui apporte structure et transparence.<\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-ab83a6637e7e389c1c6dde89e16a03e7 wp-block-paragraph\" style=\"\">Syndicoach, c'est l'accompagnement humain : des syndics professionnels reconnus qui prodiguent des conseils et, si vous le souhaitez, reprennent le mandat de syndic. Le mandat de syndic est toujours repris par une entit\u00e9 juridique distincte et agr\u00e9\u00e9e.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-1041af961a45484264dac78d60e3b5cc is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Pourquoi ne pay\u00e9-je pas par lot chez Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-70a277a29c5dabb3d62e7bc356a17ca8 wp-block-paragraph\" style=\"\">La charge de travail ne d\u00e9pend pas du nombre de lots, mais de la complexit\u00e9 du b\u00e2timent et des dossiers. C'est pourquoi nous travaillons sur la base du temps : le co\u00fbt d\u00e9coule du soutien effectivement fourni.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-7bafdfd0b563fb1ae5fd1544202bfd16 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Pourquoi le taux horaire diff\u00e8re-t-il entre les formules ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-bace7ce2cb82aa851d69ade080b04235 wp-block-paragraph\" style=\"\">Voici deux raisons pour cela :<br><br><strong>Au fait<\/strong>: Bij Assistant en Coach treedt de Syndicoach op als adviseur (21% BTW). Bij Captain neemt de syndicoach het syndicusmandaat op (0% BTW, vrijgesteld voor VME&#8217;s).<\/p>\n\n\n<p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-42eb52e288d3bee0a3c469db6f9fc2de wp-block-paragraph\" style=\"\"><strong>Volume<\/strong>Le capitaine a des heures plus structurelles et pr\u00e9visibles, ce qui permet un tarif de base plus avantageux.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n<details class=\"wp-block-details has-primary-950-color has-text-color has-link-color has-18-font-size wp-elements-a00cd7236ab9f05fbd1386cc7fe79ad9 is-layout-flow wp-block-details-is-layout-flow is-style-chevron\"><summary>Comment d\u00e9marrer avec Syndicoach ?<\/summary><p class=\"wp-block-paragraph has-neutral-900-color has-text-color has-link-color wp-elements-c6c7f271606330e4f8aaab75e35d4bad wp-block-paragraph\" style=\"\">Nous commen\u00e7ons par un entretien de d\u00e9couverte personnalis\u00e9. Nous examinons votre situation et proposons une formule adapt\u00e9e avec un plan d'action concret. Nous vous accompagnons tout au long du processus, y compris lors des d\u00e9cisions en assembl\u00e9e g\u00e9n\u00e9rale. D\u00e8s votre premier contact, vous n'\u00eates plus jamais seul.<\/p>\n<\/details>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14459","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Veelgestelde vragen over Syndicoach<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/syndicoach.be\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Veelgestelde vragen over Syndicoach\" \/>\n<meta property=\"og:url\" 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